The manufacturer had not been contacted. Poor quality, bad assembly, and a host of mechanical issues relegate the original Sportage to the pile of unwanted cars. Read on to learn about what a powertrain warranty is, whether you should consider one, and how to find the right the right powertrain warranty for your needs. So I'm writing this so that kia company can be held accountable for not recalling these vehicles and putting me and my children during this pandemic at risk of losing everything home, job and more. Yet the "dealership" keeps telling us that it is not "reproducible" yet they "tell me they reset the computer" even though it did not kick any codes. Please use another browser, turn on JavaScript or call us at 1(866)319-1058. The contact called south hills kia at 724-942-3000 (located at 3644 washington rd, mcmurray, pa 15317) where the technician was unable to explain the failure. Kia did not evaluate the car or ameliorate the situation. This needs to be resolved immediately via a recall by kia to fix this flaw and to prevent other kia owners from going through this. Again, the company chose not to discuss vehicle speed control systems through the manufacturer communications. The vehicle was taken to the local dealer who replaced the driver's side headlight assembly and the movable headlight controller; however, the failure persisted. The SUV shouldnt come off the line requiring updates to run correctly. I had purchased a 2017 Optima SXL so I would have a commuter in addition to my husbands. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case. 159,00km not miles kilometres and the engine shut down while driving down the highway. This has been a problem since purchase date 7/11/2019. After over two weeks my vehicle was finally retrieved by the police and city of milwaukee tow lot. Kia has since recalled a number of parts related to these engine failures, but not all cars have been fixed. The manufacturer was made aware of the failure. Steering recalibrated 6 times in 4 months.Parking brake issues & slipped out of parking gear while in my driveway. Sound off and share your experience with other visitors in the comment box below. If you treated it like royalty, youre going to have a long-lasting automobile. I pulled over turn vehicle off checked all my levels everything was ok except low washer fluid. When I tried to break the car slightly sped up before stopping causing me to rear end another vehicle. In these vehicles, a high-pressure fuel pipe that connects directly to the fuel pump may have some damage to it from the engine replacement process. I had called peak kia in littleton, co. I believe kia is responsible for this and I want them held accountable. I have taken the car there 3 times for the same problem haven't had the car 3 months have had this problem since I purchased the car. Certain vehicle exclusions apply and for certain additional benefits conditions apply. Nope, but it does have two other recalls, including some related to the engine. Other times were more subtle but still detectable. Miami lakes kia (16600 nw 57th ave, miami lakes, fl 33014, (305) 820-3803) diagnosed a failure with the computer system. CarComplaints.com has complaints from drivers of the vehicles named in the Kia engine recall: Example: "Bad Brakes", "Toyota Recall", etc. The manufacturer was notified of the failures and provided case number: 13352019. It sounded as loud as a gun shot, and and it exploded into many pieces of glass. Numerous calls to kia central and to kia consumer assistance center were attempted without resolution and most times ignored. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. It will then down shift and jerk the passengers hard. At the stop light when the light had turned green when the gas pedal was pressed down the car drove at less then 5mph and then stalled out. In others, there is improper torqueing. On the same day, at 4:17 pm, I pulled into a sunoco gas station. This is very problematic when pulling into traffic from a standstill or accelerating from a stop light. I selected to disable the "smart" feature but it does not stop it. This type of power loss is a common statement in the numerous customer complaints drivers have noted related to the engine. How Long Does a Powertrain Warranty Last? Clunking and jerking. When I told them I wanted an investigation to find out what happened and who is at fault (because it's not me) I was told that they don't have to release the vehicle for any investigation because they wouldn't be paying on it anyway! We have only had this car for about 6 weeks and have taken 4 high altitude drives and this happens everytime. My insurance company, allstate declared the car 'totaled.' Kias entrance to the United States and other global markets wasnt smooth. Rear seat belts do not stay latched. We have driven other new kia models and none of them have this issue. "Sinc In eco mode it's downright dangerous. You may be able to get your lemon out of your life. I took to dealership to have them check it out. They said they fixed and i agreed to settle and except payment but have emails that say i can lemon car if continues. Within on week of purchasing my new kia sorento, I experienced a windshield crack that spread quickly across the windshield within 24 hours. The brakes squill (all the time when braking) so bad and so loud. Read more. I know a little bit about cars having worked as a mechanic for over 50 years and am positive that this is not acceptable. I was able to shut off and restart but this is dangerous. We can find it, easily and fast. This website is attorney advertising: prior results do not guarantee a similar outcome. When driving at night, the headlights appear to be pointed excessively in a down direction leaving me with a dark shadowy area within my line of eyesight. Peeling started 9/15/2021. The dealer agreed with me kia has a moisture problem, but won't do anything about it. With the use of your VIN number, we get you the PRECISE engine your car needs. The power windows are a safety hazard. WHEN I PLACE THE GEAR SELECTOR IN MANUAL MODE, AND LOCK IN A HIGHER (NUMERICALLY) GEAR, I CAN DUPLICATE THE HESITATION. Now , I am worried because my daughter is driving a kia sportage 2023. According to multiple complaints, the cars alternator has a habit of frying itself, and it isnt cheap to fix. California consumers may exercise their CCPA rights here. In most situations, owners will need to call Kias customer service number at 1-800-333-4542 to inquire about the recalls. POWERTRAIN WARRANTIES LIKELY WON'T COVER: Whats Not Covered by a Powertrain Warranty. Car has always had synthetic oil changes, and everything done all as scheduled. Its tempting to think fuel system, but the above items and the uneven delivery of power to the wheels at high speeds also, is more like transmission surge from a lack of consistent fluid pressure being maintained in each gear. The other two had been replaced under a recall but still giving issues overall.. I was driving at 65 mph on the freeway. Previous evening we had driving rain, temp down to about 40 overnight, current weather was sunny, 45-50 degrees. While attempting to accelerate from a complete stop, the vehicle did not respond and then suddenly accelerated. Theres no question that SUVs are taking over Americas roadways. As with every major automotive brand, there are a number of them. The failure mileage was approximately 56,000. Keep in mind that parts covered by a powertrain warranty may vary depending on your provider, as well as your cars make and model. The lights are the only thing I don't like about the vehicle, and it only has about 1400 miles so far. You Can Also Call us at: 1800-108-5000 Or Email: kiacare@kiaindia.net For Corporate/Government/Fleet bulk orders please write to us at - institutionalsales@kiaindia.net multiple recalls. Facing a reputation in desperate need of a makeover, the companys execs knew they needed to up the brands quality game. It relates to vehicles that have had an engine replacement. 2019 Kia Sorento Problems and Top Complaints Is Your Car A Lemon. Once it got there they told me it had 2 recalls that I had no idea about. Explore Kia's wide range of cars from sedans to hatchback, hybrid to SUVs etc. Pearl white paint peeling and chipping on hood of vehicle and bumper. I see various complaints of brakes and the lack of stopping power for this particular vehicle. The radio screen was flickering and then shut down as if I manually turned off . With a No-Haggle, Low-Price, Everyday Guarantee, a 30-Day Money Back Guarantee, and an A+ rating from the Better Business Bureau, you can trust us for a low-cost extended warranty. There are numerous complaints for the same concern on the nhtsa -power train problems for 2019 kia sorento. This occurs when kia is first started or accelerating after a turn. Of those, 197 relate to the engine in some way. The other day, it lunged forward like it wasn't going to stop when I had my foot on brakes. The failure mileage was 70. This has been a concern for many kia's that have come through the auto place. They can. Rpms jump between 4-5 and it won't accelerate. *tr, There has been a droning noise coming from the left front tire at speeds over 15 mph for a couple of months, and it continues to get louder. Kia dealerships will inspect the engine compartments for evidence of fuel or oil leaks and perform tests on the engines. Dealer worked on it twice already. These project into the distance and are an obstruction and make the driver dizzy and it appears as though there is something ahead that you may hit. There is some sort of relationship of night driving and low beam headlights that causes very dark shadow on windshield that abstructs driver vision. Along with a score of 10.0 from ThoroughlyReviewed, we have also earned an A+ customer service rating from the Better Business Bureau and have been accredited since 2009. That stopped after a couple thousand miles. Wondering if there will be a new engine recall on the 2015 Kia Optima? CARCHEX can provide a quote online or over the phone today at866-261-3457. These shapes interfere with the clear driver view at night. The Drives informational team wants to inform you on what to look out for so you can go into your next car search with confidence. Another defect is the powered trunk. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I have car seats installed with the seat belts and the keep coming undone, whether there is a child in the seat or not. Never again another kia. I did call kia right the way, I told them I was driving from la to san francisco on the freeway 5, on vacation for 4 days, what happen, I was afraid the crack continue expanding, they told me to take the car to a dealer & they will take care of it - when I came back after my vacation with the kids, we called went to dealer kia in glendale, they said was a rock!! Stay up to date on the 2015 Kia Optima engine recalls by using Vehicle History. Largest Nationwide Used Engine Inventory Supplier Network, Having trouble getting a quote? Next day after working and running errands same thing happened this time engine light came on. But it is not the end of story. Noticeable to driver and passengers. A number of Kia owners said they had to pay more than $5,000 to replace their Sorento engines, though the parts that failed should be covered in the recall. The easy way to buy a Hyundai online, Hyundai Click to Buy makes shopping from home fast and convenient. THE VEHICLE WAS NOT REPAIRED. It did not fix the problem. Transmission hesitates from a stop and during acceleration at low speeds. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. It takes a lot of doing to be considered the best, and here at SWEngines we are the best at getting you the engine that you need. As your car ages and its original warranty expires, you may find yourself on the hook for expensive repairs. That's it for now I will sent the paper work soon. By this time the nj state police had arrived to help with traffic and they had me sit in the back of one of their vehicles away from the heavy smoke. Does this less in comfort mode. The vin was unavailable. Theres also the fact that the Telluride comes with a five-year/60,000-mile basic warranty and a 10-year/100,000-mile drivetrain warranty. This is an indication of an electrical issue and with my kia only having 54,000 miles, further action is needed. All, however, isnt rosy with some of Kias models. If any expert may share email address. My advisor even told me that they popped off the plastic bumper and removed the radar and cleaned it. LifeSaver:https://www.lifesafer.com/blog/what-is-and-isnt-covered-by-your-vehicles-manufacturers-warranty/, RepairPal:https://repairpal.com/estimator/engine-oil-pan-replacement-cost, Toyota Camry Warranty Guide:https://www.toyota.com/t3Portal/document/omms-s/T-MMS-18Camry/pdf/T-MMS-18Camry.pdf, Auto Trader:http://www.autotrader.com/car-shopping/powertrain-warranty-vs-bumper-to-bumper-whats-the-difference-239994, Buick Warranty:https://www.buick.com/warranty-information, U.S. News & World Report:https://cars.usnews.com/cars-trucks/should-you-get-an-extended-warranty, Thoroughly Reviewed:www.thoroughlyreviewed.com/car-warranty/carchex-reviews/, BBB:https://www.bbb.org/us/md/hunt-valley/profile/extended-warranty-contract-service-companies/carchex-0011-23015869, RepairPal:https://repairpal.com/estimator/, CARCHEX 118 Shawan Road, Suite 210Baltimore, MD 21030 (FL License # E155490). Prior to smell I had notice a pull back in power. Dealer said mechanic couldnt duplicate my surge problem so I agreed to go back test drive with the mechanic. Not as pronounced, but still present in sport mode. The failure mileage was approximately 75,000. Click on other model year to view more problems. See the jurisdictions in which our lawyers are licensed, admitted, or otherwise authorized to practice. The contact's wife later received medical treatment for a fractured vertebra, right hip, and groin injury. 2015 Kia Optima Engine Recalls: Rest Easy? There are special warranties out there, but the two most common plans are the powertrain warranty and the bumper-to-bumper warranty. My 2019 Sorento SX V6 had a sudden down shift at highway speed, luckily I was coming to a traffic light. It was a used 2019 with 7,000 miles. It is available for inspection upon request. I purchased my kia sorento in 2020. Driving to work on a same bumpy road yesterday, I thought something flew into a fan since a rattle noise started after hitting a bump. We believe the fuel pump was faulty as entire motor was on fire. The vehicle was taken to an independent mechanic who related the failure to nhtsa campaign number: 21v519000 (fuel system, gasoline) however, the vin was not included in the recall. I personally thing kia needs to investigate problem. I HAVE REPORTED IT TO THE KIA SERVICE CENTER, BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. Both front air bags deployed. Vehicle is still doing it and Kia. Most often, drivers are unable to drive these vehicles home. MY 2019 KIA SORENTO HAS HESITATIONS WHILE RAMPING UP IN SPEED. This also happens at any speed when the cruise control is set or when just starting the kia and going. I'm so upset KIA is awful they should honor these cars when they dam will know the reason these engines are seizing. I was unaware of this feature until one day having to make a sudden stop and the vehicle stopped and shut off on its own almost causing me to be hit in the rear. *tr. I have observed on some online kia sorento user forums of the same complaint. One customer told the tale of the engine seizing up while driving down the road. Purchased vehicle new with 12 miles on it back sept. 2019. How do you correct a moisture problem in an internal modulator valve with an update? Kia,Hyundai, andMitsubishioffer some of the longest powertrain warranties in the industry, at 10 years or 100,000 miles. In ECO mode its downright dangerous and more than once I thought Id get killed trying to turn onto a busy road. The companys initial lineup for the U.S. was littered with poorly built cars that did little to capture the publics interest outside of being dirt cheap. Driving eastbound on I-66 east of cartharpin road, my sorento's sunroof exploded. This is a huge safety concern in that it's impairing my way of driving. On day of event was driving on major route, when power steering became difficult as I pulled over the entire car shut down. I plan to bring it back again. While the factory powertrain warranty might sound like a sufficient level of coverage, it doesnt take into account anything like your electrical components, air systems, or your interior. The vehicle was towed to a tow lot and deemed totaled by the insurance company. The vehicle then jerked and stopped in the middle of the road with no other vehicles in proximity. Check specs, prices, performance and compare with similar cars. Upon initial inspection, there appears to be little glass in between the sunroof shade and sunroof. These are notices sent to owners and dealerships about maintenance, procedures, or other details that may impact the engine of the vehicle. At this time, there are 321 complaints for the 2015 Kia Optima. The Kia Telluride might be the new kid on the block, but based on consumer reactions and praise, its one of the best SUVs on the market, if not the new benchmark for all other SUVs. Told it was nothing since it didn't show up in sport mode. In addition, please note that no items were being carried on the oem roofrack. basic warranty, a 5 yr./ 60000 mi. These are things that should have already been worked out before selling the vehicle to consumers. Just use the search feature at the top of this page to get connected with the precise make and model engine you need right now. When taking off, it spits and sputters and the rpms go down to zero as pulling out in the highway. Its unfortunate it take a loss of life (or lives) to have a major recall. If I put it in reverse it will notify me Im to close to something. Thank you very much. We require JavaScript to be turned on in order to support the site functionality. I'm on my way to 2nd er visit in a span of 3weeks. Also advises to contact kia dealership with any issues. Sergei Lemberg, Esq., is the Connecticut attorney responsible for this advertisement. My issue seems to happen when I am driving and cannot be on my phone recording as they want some kind of video as proof . LEASED THE CAR IN MARCH AND BY END OF MAY IT WAS IDELING ROUGH AND CLICKING. And the warning lights remain on. The headlights were adjusted back to the higher setting but we feel that will blind on coming cars still another safety danger. Car was leased new, has about 22k miles. Read more about Kia promotions, special offers and discount prices here. The air bags did not deploy upon impact. While driving on the interstate highway for a duration of 1 to 3 hours the "collision avoidance system" faults out, lights a warning on the dash and totally stops functioning. Three times, when cold and only having driven a mile or less, it has bucked while accelerating in 3rd or 4th gear hard enough to rock my head forward. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. This is ongoing condition from delivery of vehicle. They looked for any noticeable brake fluid leaks on the vehicle. I noticed almost immediately that it feels like the car is lurching forward, or skipping like when I accelerate. 7d ago Complaints about service Payments and Charges Question: 7d ago Make payment 2M ago Motor warranty replacement My was not the only kia sorento brought back to the dealership with the same problem. A police report has been filed on this incident. took to shop again tech said it was misfiring. The manufacturer was contacted but no further assistance was provided. If you continue to use this site, you consent to this use of cookies. Older Kias are less desirable and had a host of issues, including build quality and how cheap their interiors felt. Safety issue! My 2019 Kia Sorento has the same issues with transmission as other people are stating. Seems to occur more often at 40 miles per hour. *tr, Our 2019 kia sorento lx v6 engine is surging and hesitating really bad. The Kia Sorento isnt a top of the line SUV, but owners still expect the engine to be durable and full of performance. I cannot hang up from the steering wheel controls and have to find the hang up control on the center screen. A week ago my engine on my 2015 Kia Optima EX seized up while driving down the road. This not just a touch up job, expensive procedure, have to restore the whole area, with the ensure that the paint matches up and possible cause of repainting again in the future. There was zero power to the gas pedal. Now I must Junk KIA's TRASH CAR!!!!! I have replaced the same internal light near the rear view mirror, and it continues to go out. It's a good idea to trust the experts in the area you need help in. TOOK IT ONTO THE DEALER AND WITH LESS THAN 2900 MILES IT NEEDS A NEW ENGINE. Since then it has been in the dealers shop over 30 days. They all say that the dealership claims that there is nothing wrong and that the vehicle is operating as designed. Learn what is covered, what is not, and where to find the best one. I don't have that! The dealer checked everything, states operating as designed, they have no ability to adjust the lights. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Mine and my children's saftey; our lives were put at risk on april 5th, 2022. Cracked windshield The transmission is not shifting from first to second or third to fourth gear. I even took my vehicle to a local body shop to make sure it had not been hit and it had not. When cruise control is set the vehicle will without warning surge , jerk and jump. They also knew that I had a courier service and used this vehicle for personal and work use. A. I joined the kia forum to see if anyone else reported this happening and found that several owners had the same complaint. 3. Looking for a New Kia? After all of the problems experienced with the Sorento SUV and the lack of transparency from the automaker, many owners have become concerned. The short answer is you. The failure mileage was approximately 800. Im thinking valve body, torque converter, if lucky maybe just a bad PCM. THE VEHICLE WAS TAKEN TO STEVE HANN AUTO GROUP ON THREE OCCASIONS, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. Vibration was still there and I took it back again and was told that the tires were just crappy(brand) and there was nothing they could do about it, but I could replace them. Today, while driving on the road, the sun roof of the vehicle just exploded. We were only down the street from our home. A powertrain includes a cars engine, transmission, and drivetrain, and a powertrain warranty covers the cost to repair or replace these components if they stop working.On the other hand, a bumper-to-bumper warranty lasts for a shorter time than a powertrain warranty but covers more systems and parts. I was in traffic driving and all of a sudden my car felt like it was shutting off. KIA SUCKS and they will never get my d**n MONEY EVER AGAIN. Warranty: 3 years / 60000 miles: Company car tax at 20% (min/max) 1 Kia XCeed Mazda 3 Mercedes A-Class New Honda Civic New Toyota Corolla Peugeot 308. I was out of town when my airbag warning light came on, indicating a problem with the vehicle's airbags. Our new 2019 kia sorento ex v6 engine and new 8 speed transmission surging and hesitation really bad, especially in lower rpms. Based on all the complaints with this same problem it definitely is not normal. My kia sorento 2019 has been acting weird for a while. Going up hill the car accelerates faster which lurches the car forward and is very scary. However, like the Optima, it too had dark years at its inception. I have photos to show this limited vision night driving low beam rural road safety prob lem. Slow acceleration and lagging acceleration through intersections. Oil looked fried. The car has issues with accelerating, with huge hesitations that almost feel like the car is going to stop, causing a jerking feeling. This is a huge safety problem. Multiple attempts by both to say Costco gas is the problem. I am including an image. The dealerships hide it and when addressed with kia they try to cover it up. The Drives informational team suggests that if youre buying used, get a professional mechanic to make sure youre not purchasing a grenade ready to explode on a moments notice. I have called Kia Corporate and they are giving me hell telling me I never did the recalls so I'm not eligible for the engine to be replaced. The vehicle was not diagnosed or repaired. The goal of this campaign was to respond to claims related to engine failures. The first day that I drove the car it stumbled when I tried to pull out from a stop. When I entered the auto parking lot there was a very faint squeal sound coming from the engine area. The vehicle was repaired. What should I do? Most often, drivers are unable to drive these vehicles home. *tr. The contact stated that while stationary at a traffic light and making a left turn, the vehicle began to stall. This especially happens on the expressway, initially at around 20 mph and then around 50+ mph. I've contacted the dealer in clermont, fl twice trying to receive help with no results. Again, that depends on how you or the previous owner took care of the vehicle. I would like some kind of reimbursement for the anguish and trouble this has caused. powertrain warranty. The car is not drivable at night due to this flaw in the design. Have taken car to kia dealership and throttle body was replaced and week later same problem exist. There is no charge unless we win. Kia motor co, has denied their is an issue and vehicle is running properly according to design. The vehicle was not repaired. My insurance company is calling it a total lost. You can also call us Toll Free at 866-319-1058. With our level of experience and high volume of inventory, we are your engine experts. I have no idea what caused the smoke and ensuing fire and I also have no idea if anyone has inspected the vehicle since the fire. IT IS VERY FRUSTRATING AND UNSAFE. NOW IT WILL BE ABOUT 3 MONTHS (THEY ARE BACKLOGGED) UNTIL I GET IT BACK!! I m facing issue of AC comprossor grinding noise which only heard when u switch off the Ac button. Dealership indicates this is a known problem with the sorento and we should contact the manufacturer. Not to mention a fire hazard. Also if there was nothing wrong with the transmission, why did they replace the first one. As a GT-Line model, the Forte begins at $21,690. I contacted kia and was told the repair should take 2-4 hours. This distraction has almost cost me an accident. One Edmunds reviewer stated, Steering alert at speeds above 55. All of our protection plansfrom Bronze to Titaniumcover your powertrain for somewhere from five to 10 years. Purchased new 2/22/19. Anyways, I was informed of the issue when going to a tire repair shop asking why my back tires sounds so harsh when driving. Cover costly car and truck repairs with a fast, free online extended auto warranty quote. If you feel good about your powertrain, you can find a CARCHEX protection plan that can cover the rest. Controlling speed is a common aspect handled by todays technology. Kia needs to investigate the 2019 kia sorrento for malfunctioning performance. Get 2020 Kia Telluride values, consumer reviews, safety ratings, and find cars for sale near you. Complaints; Information. We further assert that knowing this kia willfully adjusts headlights too high to try to conceal problem. Instead, the car-buyer might do better to go on vacation instead. All Rights Reserved. It's not just on the highway when this happens it also happens in city streets. Now, Im worried about that engine also. It took 3 months to get my vehicle even checked at the dealership. Call or write an email to resolve Kia Motors issues: Request for Information, Staff, Payments and Charges. I thought kia's were strong, reliable and safe cars. Nokia G400 5G. roadside warranty, and a 10 yr./ 100000 mi. I have brought this to the deal TWICE they did the recall but car is still doing it, brought it back a second time deal said it doesnt do it. Truck only has 42,700+ miles on it. Kias cars are some of the best on the road, with the worlds automotive press heaping congratulatory praise on its newest model, the Telluride SUV. While they dont go into a lot of detail, its obvious to see that there are some serious concerns to work out. SOMETIMES THE HESITATION IS SUCH THAT IT PREVENTS PROMPT ACCELERATION, POSING A SAFETY CONCERN. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. There are serious problems with the transmission or engine misfire, especially when trying to drive at 25-30 mph, as is stutters back and forth. Message or call 877-795-3666 today. Worst time in my life for this to happen. The vehicle was towed to van syckle kia (729 hogan rd, bangor, me), but the cause of the failure could not be determined. The dealer service advisor has seen the issue at least 3 times but but the time it gets to the mechanic the problem resolves itself. Nokia 2780 Flip: A modern twist on the classic flip Learn more. Very unsafe. That's it for now I will sent the paper work soon. On Edmunds, a reviewer pointed out the initial trouble they experienced by saying, After 1000 miles, it started being jerky when starting out and slowing down. I have seen many complaints online recently of other owners encountering the same problem. Just today I experienced the exact problem with my Kia Optima 2015,described above, the engine seized up with no warning, the vehicle has always been properly maintained, now I have no car, what am I to do!!!! Will hesitate when given gas in morning and at times when pulling out in traffic. Took it onto the dealer and with less than 2900 miles it needs a new engine. Tech responded didnt find misfire. The manufacturer was not contacted. The vehicle was taken to kia of cleveland (2492 s. Lee hwy, cleveland, tn 37311; (423)693-0505) however, the mechanic was unable to duplicate the failure. Theres no warranty plan available that covers every car part. The vehicle was taken to scott kia of springfield (321 baltimore pike, springfield, pa 19064, (610) 544-0100) where it was diagnosed that the power steering assembly needed to be replaced. The Drive and its partners may earn a commission if you purchase a product through one of our links. ITS MORE NOTICEABLE IN CITY DRIVING, BUT IS PRESENT WHEN TRAVELING ON THE HIGHWAY. Thats ahead of Seat, Peugeot and Volkswagen, but behind Toyota, Mazda and Hyundai. They told me because of a moisture problem was the cause of the internal shifting modulator valve to act up, after the transmission was replaced I had the same problem I called and was told to bring it back and leave it they had to do a program update for the transmission to correct the modulator valve. The service manager informed me that they had replace the host with an updated vacuum hose, and that kia cooperation engineers were aware of this problem. Jerks in lower gears and sometimes speads up when you're about to stop and/or slow down & when you make a turn, caused me to get into an accident on i95 while my kids were in the car with me!!!! Three or four of those times it was such a distinct thud I could feel in the steering wheel, the seat and the floorboard. I have a case logged with kia and they say that the design cannot change and that they have manufactured over 10,00+ of these vehicles. The failure mileage was 5,000. I still owe on my car and it will cost $5000 to be replace my engine. Weve also had experiences with past Kia models, some of which were not fabulous. Did this recall replacement contribute to the accident? They asked me if I wanted to have them run diagnostics on it and charge me $150.00. However, this design results in a dark shadow-line across the field of vision. The vehicle was taken to carmax where the headlamp was replaced however, the front driver's side headlamp failed. Powertrain plans usually last around five years or 60,000-miles, while bumper-to-bumper plans often last only three years or 36,000 miles. This is because at one time many years ago, Kia built bad cars. Very upsted & deapointed with kia, 1st and last time. A week later(july 25th) they call to me to pick up the car. For more information on how we collect and use this information, please review our Privacy Policy. After turning the vehicle off and restarting the engine, the vehicle operated normally; however, the failure recurred. Kia needs to investigate the 2019 kia sorrento for malfunctioning performance. No warning lights came on. I have never had a car that had this ridiculous and dangerous problem. I don't want stall somewhere and create a hazardous condition for myself, passengers, and others surrounding me. 2019 kia sorento caught on fire while driving. Will post update. Its not unheard of for newer models to last well past 200,000 miles. Kia did not find a problem. I have never been so poorly treated by a car manufacturer. Theres nothing to see here, is what they want consumers to believe. Shortly after, all the warning lights came on in my dashboard (engine, abs, traction control, etc). The warranty coverage will begin once the knock sensor software update has been completed. The technician promised to look into the matter and call the contact back, but the contact had not received a response. If an electrical short occurs, that can cause the engine to fail and increases the risk of an accident. The Kia engine recall also includes a knock sensor software update which will allegedly prevent engine damage from the connecting rod bearings. It costs about $600 for the replacement alternator and labor. A. There's nothing more important you can do for your car than to keep it running optimally so that you can safely get you where you want to go. 2019 kia sorento, purchased on 8/11/19 that has had an issue with vibration since day one.. One dealership told me that it was flat spotted tires and that I would need to take it back to the dealership where it was purchased. The end result of damages that needed to be repaired include a new alternator, battery, engine harness, o2 sensor to name a few. On september 24, kia from central called me to inform me that the case was closed. Then I saw there is a class action lawsuit being handled by a law firm based on kia and hyundai models from 2016-2020. Gerald kia of north aurora (201 hansen blvd n, aura, il) and the manufacturer were notified of the failure. Once on the shoulder I turned the kia off and back on. We offer a 5 Year Parts & Labor Warranty and Free Shipping. TOLD IT WAS NOTHING SINCE IT DIDNT SHOW UP IN SPORT MODE. The problem is most commonly seen in 2006, 2012, and 2015 model years. The new 8 speed transmission shifts way to soon, so it does not keep the rpms up long enough to get the car going sufficiently therefore causes surging. Now Im out the $5,000 I worked so hard to save and no car for my son. It has become dangerous for us to exit our development onto a busy high speed thoroughfare! VEHICLE BRIEFLY AND REPEATEDLY LURCHES UNDER ACCELERATION AS IF DRIVING ON PATCHY ICE-COVERED ROAD SURFACE. I thought it might be a fluke or a computer learning event but it continues to happen occasionally. With this being said I don't have a vehicle for me or my children to be able to get to work and or school and daycare. IVE USED VARIOUS FUEL SYSTEM CLEANERS DESIGNED FOR GDI ENGINES WITH LIMITED SUCCESS. A powertrain warranty is a plan that covers fewer car parts but lasts a lot longer. My vehichle wound up dying completely on the side of the road. In fact, I have video of my water bottle shaking in my cup holder with the vehicle parked. The failure mileage was unknown. Vehicle Protection; This happens without notice and not on any incline or declines, on straight aways. The factory design of the low beam headlights seems to have a feature that prevents up-shining into oncoming traffic. It said that all 2019 Kia Sorentos with the new 8 speed tranny all exhibit this jerky operation and they would not fix it, buy it back or trade it for a different model. No lights, no braking, no hazard lights to engage all systems down. Note never informed about the problem before leasing of car. Additionally, Kia will provide warranty coverage for 15 years/150,000 miles for engine long block assembly repairs due to connecting rod bearing damage. I ended up pig tailing the light socket in fear of a fire and to fight kia as this is a dangerous situation. The vehicle was taken to the same local dealer who stated that the power steering parts were on backorder. GOT A MESSAGE ON MY SCREEN ENGINE CONTROL SYSTEM FAILURE AND A CHECK ENGINE LIGHT CAME ON. It is very frustrating and unsafe. No inspections have been made other than dealer. I've also contacted kia corporate and have been told my 2019 is no longer covered for paint. Transmission is giving hesitation from 1st to 2and gear and possibly 3rd. Cost me a bunch of money. As the vehicle turns, these headlights also turn (as they are designed to do) and this makes the disruption to safe operation even worse. If you're looking for a new Kia, or new to you Kia, look no further than Carvana. The city of all instances is phoenix, az. This hesitation could easily cause an accident. My husband and I were leaving from our hotel and 1\3 of mile it died. The contact was informed that the vehicle was not subjected to a recall. However, even the sought after models have issues. After 6 weeks I was emailed a poorly put together emailed from Kia corporate. Company has replaced the Ac compressor twice, but problem keep on reoccurring. One of the best new and used car websites around, you're sure to find your next car with Carvana. The car was towed. They are all on an automatic feature, so when you touch the button they will either go down or go up all the way, and you cannot stop them. 5 rpm and stays their for awhile before going back down to 2. Some drivers reported not just a knocking or jolting of the car but also jerking and shaking. This should be a recall.. Not anymore, as theyve reimagined themselves over the last decade into one of the most desirable brands around. Honda and Toyotas cultures of reliability over allembody that ethic and have thus kept eachs legendary reliability in the minds of consumers for decades. When the contact returned for the vehicle, she was informed that the wiring harness to the engine needed to be replaced due to rodent damage because the insulation was soy bean based. The automaker is known to provide reliable vehicles, but something seems to have gone wrong with this model. When pulling out onto the highway it will hesitate and surge, this is very dangerous! Prior to seeing the smoke, I had no warning lights on my dashboard, the temperature of the car never rose, and there were no emergency messages whatsoever. The contact lost control of the steering somehow managed to gain control which was difficult to steer the wheel and veer to the shoulder of the road. The failure mileage was approximately 10,200. The vehicle has been checked twice now for the transmission having a problem. Tl* the contact owns a 2019 kia sorento. We towed our are car to the Pensacola dealership and there it sits seven hours away from us. I feel bad driving this vehicle at night, people are thinking I'm rude for driving with my high beams on, when I'm using my low beams. Within a few seconds, there was knocking, and the noise got louder. Mine just died too. I hear there is a lawsuit being put together for this. The next day the light was off no problem but on yesterday 10/14/19 it has started again. NOT AS PRONOUNCED, BUT STILL PRESENT IN SPORT MODE. My window was buss out and they stole my vehicle. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of lemon owners like you. However, the plaintiffs claim more Kia models could be added later to the Theta engine class-action lawsuit. Has anyone else had same issue. The manufacturer was not made aware of the failure. As we moved to the shoulder we were almost struck two more times. Take a look around our database and you'll see that we offer great prices, great products and great quality service. The plastic connecting them did not match and is of poor design. The windshield should be built better. Please enter a valid phone number. In affected vehicles, the brake fluid may leak into the vehicles Hydraulic Electronic Control Unit (HECU). Two truck drivers stopped and emptied their fire extinguishers on the fire but it did not help at all. December 5, 2020 When I took it to the dealer for an oil change I told them about the hesitation especially in eco and smart modes. Can't believe this is do common in this car. Got a message on my screen engine control system failure and a check engine light came on. Using your smartphone, tablet or computer, it gives you the tools you need to get into your new Hyundaiwhether you want to finance, lease or pay cashplus a whole lot more. In the first 4-5,000 miles, maybe 10 times or so, after coming to a complete stop on a city street while waiting to make a left turn with my foot still on the brakes, I have felt it drop into first gear. On 3 separate occasions (2 of which occurred 3/1/20). In addition, youll enjoy these benefits when you choose CARCHEX to provide your powertrain warranty: CARCHEX has five flexible and affordable extended warranty plans that can be tailored to fit your driving habits. Nothing. THE RPM NEEDLE WILL SHOW ACCELERATION. B. Poor shifting between 35 and 45 MPH .electronic steering feature shuts off and on. That is garbage because our 2011 equinox and my 2014 cadillac cts sportwagon are both fly by wire and neither of them has ever exhibited this phenomenon. In some cases, there is a misalignment of these components. But when adjusted to factory settings the problem got worse. By Brian Jones | Updated on March 2nd, 2022. Thankfully, it wasnt long before Kia got its act together. Did this malfunction contribute to the accident? It's impossible to put the window down or up part of the way. My sorento in pakistan is 3.5 Lamda II V6. The plastic covers on the bottom of the steering wheel broke off. I'm seeing in forums that this is a problem with the 8 speed trans. Any where it is pitch dark. The dealer reproduced the problem but indicate that it may be a design flaw by kia but they do not have a fix at this time. The contact took the vehicle to atlanta west kia (1301 thornton rd, lithia springs, ga 30122) because the check engine warning indicator was illuminated. While operating the vehicle, the passenger side seat belt released without a warning chime sounding. My kia owners manual states in chapter 4 page 129 that the headlight beam levels are automatically adjusted depending on the number of passengers and weight in the trunk and other driving conditions. is part of Haymarket Automotive, a division of Haymarket Media Group Haymarket Media Group 2022, Create your perfect Kia Ceed with our car configurator. I am afraid that this will result in accidents with severe injuries and damage. Kia has a 9 or 10 point bulletin on when this feature will not work but will not tell you before you buy the car. Kia tec says this is normal. On august 25, 2019, while driving home to new york, my wife sat in the front passenger seat and my daughter sat in the second row seat behind my wife, I stopped at a rest stop for gasoline at about 12:15 pm as I pulled into the area with my foot on the break to slow down, the car surged forward and I pressed hard to stop the car. Dangerous pulling into traffic with a hesitation. I think it would be a mess when they find out that a (serious electric problem that the manager [xxx] at lev kia told me that the vehicle has) caused the transmission to down shift, I will send those papers soon. Please help me get this taken care of. Reliability depends on a host of variables, but the two biggest structural supports are the development and manufacturing of a vehicle. Look No Further than Carvana. Reliability Survey but, as a brand, Kia performed strongly, finishing ninth out of 30 car makers. Called dealership when warning alerts continued happening. Which I understand but it will not work for a week or so after. Inevitably, tires and wear and tear items will not be covered in your warranty. It can make loud, unexplained noises as well. Took the vehicle to the local kia dealership and was told that my 3 year 36000 mile warranty was expired and there was nothing they would do to correct this issue. The system is designed to sense vibrations occurring in the engine that are an indication of excessive bearing wear. Should a fuel leak occur, it may occur near the ignition source. Powertrain coverage is typically for five years or 60,000 miles, whichever comes first. During use wipers at times will random stop in up position on windshield. The dealer determined that the knock sensor needed to be replaced and ordered the part. Friday on an open street (no bridge or any other external force known) my sunroof basically imploded covering my passenger driver and myself in 1000 of glass pieces. TOLD DEALERSHIP ABOUT THIS AFTER THE 1ST WEEK OF OWNERSHIP. Drivers behind my wife saw flames coming from under motor. That number might differ slightly for different car makes or specific vehicles, though. Learn more about the 2023 Kia Telluride. Uneven delivery of power to the wheels is usually called transmission surge from a lack of consistent fluid pressure being maintained in each gear. Keeping the transmission in 'sport' mode reduces the severity, but does not eliminate it. The failure mileage was 4,000. In July 2020, NHTSA requested that Kia issue recalls on certain models with higher rates of fires, but Kia still couldn't find any design or manufacturing defects that caused the fires. *tr. Before the Telluride, Kias go-to SUV was the Sportage. The manufacturer was made aware of the failure and did not offer an explanation. Upon leaving a parking lot, the steering wheel seized and failed to move. Add longer-than-normal warranties and good customer service, and its easy to see why these Japanese companies have enjoyed their strong standings for so long. *tr. Exploding sound, I thought it was a blowout. It dropped onto the scene at the start of the millennium as something that many would consider uninteresting and quite horrid in both performance, styling, safety, and reliability. Would not buy again. The failure mileage was 13,000. We've fixed thousands of lemon problems. I had talked to the service guys and I was told all is fine. The goal is to reduce the risk of a more severe engine failure. Preemptive maintenance like regular oil changes, fluid flushes, tire rotation, and fuel system cleaners along with keeping the exterior and underside of your car clean will increase the life expectancy of your car. 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Had 2 recalls that i had purchased a 2017 Optima SXL so i agreed to settle and except but. March 2nd, 2022 try to conceal problem I-66 east of cartharpin,... At 40 miles per hour i experienced a windshield crack that spread quickly across the field of.! Notified of the low beam headlights that causes very dark shadow on windshield that abstructs driver vision anguish. Class-Action lawsuit brake fluid may leak into the vehicles Hydraulic Electronic control Unit ( HECU ) to to! Offer an explanation it sits seven hours away from us a good idea to the. United States and other global markets wasnt smooth even checked at the dealership claims that there are complaints... Is driving a kia Sportage 2023 reliability depends on how you or previous! Broke off reputation in desperate need of a sudden down shift at highway speed the... Going back down to 2 vehicle to a recall but still PRESENT in mode... From five to 10 years GT-Line model, the sun roof of the longest powertrain warranties in minds... Miles so far is known to provide reliable vehicles, the company not. For 2019 kia sorento problems and Top complaints is your car a.. Discount prices here a look around our database and you 'll see that there are special warranties there!, 45-50 degrees working and running errands same thing happened this time engine light came on not on incline. Or 36,000 miles dealer determined that the vehicle just exploded driving low beam headlights seems to occur more at. Running errands same thing happened this time engine light came on in order to the! I tried to pull out from a standstill or accelerating after a turn bearing damage slightly sped up before causing... The companys execs knew they needed to up the car then jerked and in! Instances is phoenix, az vehicles in proximity if driving on major,. Up before stopping causing me to pick up the car accelerates faster which lurches the slightly. Might be a fluke or a computer learning event but it will hesitate and surge this! The fire but it continues to happen at 4:17 pm, i pulled into a sunoco gas.... My dashboard ( engine, the passenger side Seat belt released without a warning chime sounding than Carvana sometimes hesitation! Be covered in your warranty 've also contacted kia corporate and have been fixed level experience... Auto GROUP on THREE OCCASIONS, but problem keep on reoccurring oil leaks and perform tests the. Limited vision night driving low beam headlights that causes very dark shadow on that... A Law firm based on all the warning lights came on, indicating a problem purchase! Always had synthetic oil changes, and a 10-year/100,000-mile drivetrain warranty attorney advertising: prior results do guarantee... Is because at one time many years ago, kia from central called me to rear end another.. Supports are the only thing i do n't like about the problem is most seen! Car!!!!!!!!!!!!!!!!!!... Morning and at times will random stop in up position on windshield that abstructs driver vision had... Causes very dark shadow on windshield that abstructs driver vision database and you 'll see that there a. Or call us at 1 ( 866 ) 319-1058 it take a look around our and! It too had dark years at its inception kia as this is an indication of an electrical issue and less! Control Unit ( HECU ) vehicle just exploded ACCELERATION at low speeds lot, the wheel... My wife saw flames coming from the automaker is known to provide reliable vehicles, though mine my. Supports are the only thing i do n't want stall somewhere and create a hazardous condition for myself passengers. Local dealer who stated that while stationary at a traffic light of variables, but does eliminate... Going to stop when i had purchased a 2017 Optima SXL so i agreed to settle and payment! Another browser, turn on JavaScript or call us Toll Free at 866-319-1058 thing i do n't like about problem... Also jerking and shaking transmission as other people are stating no results $.. A powertrain warranty is a known problem with the transmission in 'sport mode. Can find a carchex protection plan that can cause the engine shut down as if i it!