Hope that helps, there are not a lot of Draytek users in the US. It does not store any personal data. The settings are the exact same as the ones that work. In fact when you press the "Active" button, only one action is performed that the vpn profile is applied to Windows IPSec policy. : No Autoconfiguration Enabled . Does it have a stable internet connection before you try and connect? . So, when I created an admin level user on the Draytek named "mark" and I have a dial in user named "mark" the dial in stops working. the same Anti-Virus (I even tried completely removing this). To continue this discussion, please ask a new question. Mine and others have a popup asking if we want to open the file and once I click on open, it We have a bunch of domains and regularly get solicitations mailed to us to purchase a subscription for "Annual Domain / Business Listing on DomainNetworks.com" which promptly land on my desk even though I've thoroughly explained to everyone involved that Ok, the only times I have run into inexplicable users not being able to connect are when the user happens to be a named user with admin level access to program the router. : Enabled. . : Yes IPv4 Address. Draytek are responding slowly so will hopefully organise a remote session for them to take a look. Open Ports & Port Forwarding not working on a Vigor 2860, HELP Vigor 166 PPOE not there help me please. . This cookie is set by GDPR Cookie Consent plugin. The problem ist not the Smart-VPN-Client setting, but the windows 10 network settings. I'm using a local subnet of 192.168.69.0/24, so this is different to the internal LAN subnet. However after connecting successfully, we cannot even resolve FQDN's. This topic has been locked by an administrator and is no longer open for commenting. Anyone used one of these? Analytical cookies are used to understand how visitors interact with the website. Bonus Flashback: Back on December 9, 2006, the first-ever Swedish astronaut launched to We have some documents stored on our SharePoint site and we have 1 user that when she clicks on an Excel file, it automatically downloads to her Downloads folder. Subnet mask of 255.255.255.255 will mask entire 192.168.0.0 network except IP address of the local machine. Edited by wjwren on Tuesday 18th June 17:23. 5. It hangs on dialing for about 60 seconds then just says 'Unknown Error', If I try to use the inbuilt W7 VPN, I have no luck at all and get given error 809, I can use the exact same config and same user on a W7 machine and it just wont connect at all. exclamation mark next to them (these didn't) but reinstalling all the WAN : Description . draytek said it wont work unless i have a public ip address? DrayTek Smart VPN Client software for windows requires DrayTek Virtual PPP adapter to provide the SSL VPN service. you need to set just 1. you need it to give just the one internal server. . . : 255.255.255.255 Default Gateway . Just want to confirm the current situations. . . . DNS Servers . . Because the registry key need to be configured both on server and client, we need to check the VPN server. On making the connection these dialogue boxes pop up: It may get very complicated to impossible to have overlapping of IP addresses, avoid these type of setup. The problem ist not the Smart-VPN-Client setting, but the windows 10 network settings. Thanks for your response Mark. works fine. . I can't replicate the error on any other laptop no matter what I try. On the device with the issue, their home subnet is the same as the internal office LAN. However when the SSL connection is re-established the settings revert and 'Automatic connection metric' checkbox is re-ticked. Run SmartVPNService.exe in SmartVPN clinet folder b. The driver should be installed during Smart VPN Client software installation; however, if you see such error while establishing the SSL VPN connection, please follow the steps to resolve it. . Tried using pptp and also ipsec - on ipsec i get the error the l2tp connection attempt failed becuase the security layer encountered an error. . . Your Subnet mask does not look good to me. It's the DNS server settings.# [2017-07-05 16:57:36] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE Please let us know if you would like further assistance. Windows 10 laptop). Vigor at the office end as VPN server with a windows vpn client PPTP should be fine. What there will be is a route entry for the /24 via the vpn interface ip. These are the LAN settings configured on the internal Draytek router: So when I run a connection test from my device at home, all works fine. What you can also do to help is on the vpnclient under the adapter is set the domain name suffix to match the office then non fqdn should also work. . related to L2TP over IPsec, we could first test changing to basic VPN tunnel protocol on the VPN server for windows7 client to see if it works. Can you hear me ? LAN to LAN VPN I'd use IPsec between two Draytek devices, as above PPTP for single client is easiest to setup. : 192.168.0.250 5.22.139.111. . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. . Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Testing 1..2..3.. Eartrumpet, Unknown devices after reinstalling Windows 10 on Dell Precision M3800. Having a real tough time getting Windows 7 machines connect to my Draytek Vigor 3900 VPN. [2017-07-05 16:57:36] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE In one last ditch attempted I had read about WAN miniport adapters with faulty . Run Smart VPN client and add a profile as follows: Select "IPsec Xauth" for Type Give the name of the profile Enter the router's WAN IP address or domain at Server Enter Account and Password. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. As far as I can tell the laptop is the same as the others, it has [2017-07-05 16:57:01] ** Status: Port opened IKEv2 VPN with EAP Authentication from Windows to Vigor3900/2960 by using the self-signed certificate : 192.168.0.250 5.22.139.111 NetBIOS over Tcpip. We have a Windows XP computer (don't ask) with network shares that, as of yesterday, are no longer reachable by other computers on the LAN. . It has just done better if I have only the "admin" user as the only one with programming ability on the Draytek. The DrayTek SSL VPN Tunnel feature that operates from a browser requires Java to operate. . This topic has been locked by an administrator and is no longer open for commenting. Or suggestions on a secure and easy to set up alternative? . . Please review again and suggest your though. [2017-07-05 16:57:37] ** Status: Close SSL Connection it may use either. I do not have the Intel Proset wifi management software installed. I know it's not an issue with blocked ports or firewall issues as all of the computers using W10 connect to the VPN no problem however W7 machines can never connect. . : DNS Servers . You can check it by nslookup. This website uses cookies to improve your experience while you navigate through the website. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. : DHCP Enabled. Maybe it can be fooled into not doing this by adding the local dns server in twice = try putting 192.168.0.250 in the secondary dns server box also - but it may not accept that. The user does not have admin level rights. . . Necessary cookies are absolutely essential for the website to function properly. DNS then worked perfectly, I could even ping just hosts and they would resolve as FQDN's. You have to disable the automatic metric in the DraySSL Networksettings. The iOS Setup 1. It has been that way for years on v2920, v2930, v2910, v2925 and v3900. Thanks Mark. . Problem is after a few hours of VPN connectivity (timeout=0), the VPN Client seems to get stuck and connectivity goes slow then stops. This was on pptp, l2tp and IPSec I never used the SSL VPN as we set all our stuff up before that was an option. Hope that helps, there are not a lot of Draytek users in the US. will pay for your time. : 192.168.0.51(Preferred) Subnet Mask . . this is confusing. . As to test further I set up a PPTP VPN profile from the Draytek router, and connected using the Windows 10 built-in client. connection, the laptop has also been tried from various locations on different [2017-07-05 16:59:08] ** { ERROR } No PPP control protocols configured. Our internal Draytek router is configured for SSL VPN access using the Draytek Smart VPN Client software. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. . Flashback: Back on December 9, 1906, Computer Pioneer Grace Hopper Born (Read more HERE.) subnet mask is ok, these can differ depending on exact vpn client but in windows this mask is normal on a vpn as only your address is on this specific link. . Usually though when this happens they will have the yellow [2017-07-05 16:57:02] ** Status: Dialing I have 10 Draytek SSL Users all setup and working fine connecting back to a Miniport Adapters in Device Manager still resolved the issue. Please remember to mark the replies as an answers if they help. . No worries, thanks for your suggestions. You can check it by nslookup. . We also use third-party cookies that help us analyze and understand how you use this website. connections. I suggest, you come up with higher range of IP addresses to assign to your VPN client such as 192.168.253.0/24. I know it's not an issue with blocked ports or firewall issues as all of the computers using W10 connect to the VPN no problem however W7 machines can never connect. If you have any question and concern, please feel free to let me know. Trace route shows exact same as one that works. Apple Mac OS X & macOS Computers can ping it but cannot connect to it. Your daily dose of tech news, in brief. The DrayTek Smart VPN Client for Microsoft Windows provides SSL VPN Tunnnel support and additionally supports PPTP, L2TP, IPsec, L2TP over IPsec with profiles for each VPN Tunnel. The only fix is reboot 2862N, reboot client PCs and go again. . I'll update this threadif its ever resolved. . I have made sure the 'IKE and AuthIP Keying Modules', 'IPsec Policy agent', 'Remote access auto connection manager', 'remote access connection manager', 'Routing and remote access' and 'Secure socket tunneling protocol service' services are all set to automatic . Yes, you will see unpredictable routing issues on your VPN client if IP addresses are overlapping. I think my favorite is #5, blocking the mouse sensor - I also like the idea of adding a little picture or note, and it's short and sweet. Install and launch the client, add a new profile Give your profile a name Under Type, select "L2TP over IPSec" Enter your IP or hostname; This can be the DDNS hostname of your MX, or the Public IP (If your MX is in a warm spare configuration using virtual IPs, this will be the virtual IP of your MX). Looking at VPN and Remote Access > Connection Management > History, I can never see anything from this users WAN IP so it doesn't look like the connection ever leaves the laptop. Also the same user accounts works fine from my own laptop. Yes it has a stable . . By clicking Accept All, you consent to the use of ALL the cookies. Assuming this is incorrect, Cheers Matt - Adding the domain to the DNS suffix list will now allow communication to host names :). . . Available in the Router Tools section of the DrayTek UK Downloads page. You also have the option to opt-out of these cookies. Ich made a call at the german draytek support and got the right answer. Was there a Microsoft update that caused the issue? [2017-07-05 16:57:02] ** Status: Device connected Checking the version of the router software showed it was fairly recent. Nothing else ch Z showed me this article today and I thought it was good. . I think my favorite is #5, blocking the mouse sensor - I also like the idea of adding a little picture or note, and it's short and sweet. Download Version 5.6.1 View Release Note Download File Checksum macOS Supports SSL VPN, IPsec XAuth, and IKEv2 EAP Mobile Just use the built in Windows VPN client, set to PPTP. . Your error seems to indicate you get connected and then the Draytek fails to return something in the authentication. . This is an incorrect interpretation, in fact there are 2 dns servers set and there is no such thing as default on a windows client. . If you change it to 1 or 2 or 3 Windows rates the DraySSL-Driver-Route higher than the standard-route and get the remote-dns first. . That 172. address traces to Atlanta so I'd say that address is definitely incorrect. I have consistently had to rename the vpn dial in user to something else to get it to work. . This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. There are configuration examples on the Draytek site. However I'm not convinced that this is the issue as everyone seems to report. . . [2017-07-05 16:57:01] ** Status: Open port That more or less matches what I got on the other methods. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you are just wanting to "dial in" from your windows computer somewhere else use PPTP. When I used a vpn user that is not in the Draytek users list the problem goes away. . Would the Real Alt + Space please stand up? Draytek Smart Vpn Client Unknown Error, Client Vpn Freebox Ordinateurs Relis, Vpn Adresse Ip Fixe, Configure Vpn Server Mikrotik, Setup Windows 10 Vpn Certificate, Plex Purevpn, Failover Vpn Tunnel Watchguard Bonus Flashback: Back on December 9, 2006, the first-ever Swedish astronaut launched to We have some documents stored on our SharePoint site and we have 1 user that when she clicks on an Excel file, it automatically downloads to her Downloads folder. . . This cookie is set by GDPR Cookie Consent plugin. Welcome to the Snap! I have usually found them quite good. Part 1. Here is what It sounds like the one laptop may have a network issue you are not seeing like a rogue proxy or the internet access on the laptop is hijacked.. really grasping at straws here. i.e the route is not determined by being on the same network but via a routing table entry. Was there a Microsoft update that caused the issue? . Running ipconfig on both the working and problematic devices show the subnet mask is 255.255.255.255, and I cannot change this. These cookies ensure basic functionalities and security features of the website, anonymously. Any ideas why this might be as the local and remote subnets are different? yes, my house to the office. . There are a number of different types of configuration, user to Draytek (using the Draytek VPN Client . . "Running nslookup shows the remote host's router as the default DNS server." . If the Windows Firewall is disabled, the Smart VPN Client will attempt to establish the IPsec portion of the tunnel and will give an error when it cannot establish the L2TP portion of the VPN tunnel. The cookie is used to store the user consent for the cookies in the category "Performance". Called draytek today but the technical team were not much cop. Heres a link discussed about L2TP-VPN Error809 connect to third party VPN server from Windows7, it may be helpful. . You have to disable the automatic metric in the DraySSL Networksettings. . When you see status "connected" shown in Smart VPN client, the vpn connection hasn't been really connected. Nothing else ch Z showed me this article today and I thought it was good. Only enable the specific VPN service which is required. . Draytek, we could also consult the vendor the compatibility between the device and windows7 and the configuration if it is correct. The DrayTek Smart VPN Client automatically configures and secures the necessary Windows Firewall policy settings when establishing the tunnel. I connect by using the Draytek Smart VPN client which also does the registry changes. The cookie is used to store the user consent for the cookies in the category "Analytics". This cookie is set by GDPR Cookie Consent plugin. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. To change the router's SSL VPN port, go to [SSL VPN] > [General Setup] and on that page, change the SSL VPN port: . Been struggling with this for a few days now. I have read about connection metric/ prioritization issues on Windows 10, so have ran the netstat -rn command to find the interface metric of each adapter, then set the DraySSL Tunnel connection to the lowest number. These cookies will be stored in your browser only with your consent. 1. . . I have usually found them quite good. . 255.255.255.255 means /32, Jake will not be able to ping his internal DNS server at 192.168.0.250 because entire 192.168.0.0 range is masked. If you have feedback for TechNet Subscriber Support, contact Computers can ping it but cannot connect to it. Running the netstat -rn command again to check the interface metrics I could see the PPTP connection was set to 44, this was the same number as the SSL connection and it was higher than all my other interfaces, so this doesn't seem to be the issue. Just checking in to see if the information provided was helpful. This cookie is set by GDPR Cookie Consent plugin. flag Report Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. I am trying to connect on a Toshiba Tecra but I don't think the laptop is the issue as the W10 Tecra's connect with no problem. Microsoft does not guarantee the accuracy of this information. The DrayTek Smark VPN client will attempt to connect to TCP 443 by default - if that port is in use or if it needs to be changed on the router for another reason, this must be changed on both the client and the router. (set to no encryption). : DraySSLTunnel Physical Address. SmartVPN client can't be started If only a cmd window pops up when you launch SmartVPN client, you can try the following: a. the log file on the laptop has to say -. So don't think this is the issue. . . start up and are running. Find out what is odd about the one laptop? . . When testing this from my home lan (192.168.69.0/24), the dialogue box still pops up on establishing the VPN connection, to notify of a local and remote subnet clash? If you use PPTP then make sure you enable MPPE (Microsoft Point-to-Point Encryption) as PPTP is not encrypted by default. Otherwise i think you are stuck with using fqdns. . However, the issue is related to third party products . Due to this windows registry key AssumeUDPEncapsulationOnSendRule I have used them since 2007 for Offices with heavy VOIP use. Check the Draytek ssl vpn settings for dns - make sure they are to be given by dhcp or set manually. When I used a vpn user that is not in the Draytek users list the problem goes away https://support.microsoft.com/en-sg/help/926179/how-to-configure-an-l2tp-ipsec-server-behind-a-nat-t-device-in-windows. Enter cmd command 'sc query SmartVPNService' to check service state, it should be "STOPPED" https://www.sonicwall.com/en-us/support/knowledge-base/170505534382415. Draytek Smart VPN Client, I've copied the profiles.cfg to another laptop and it . Should I be using Ipsec or PPTP? Disable AV-software Part 2. That more or less matches what I got on the other methods. . I've reinstalled the It must be something on the laptop Run a trace route from the laptop in question back to the public IP of the Draytek and compare to one that works at the same location. I agree with you Jake does not need to assign external DNS (5.22.139.111) to VPN clients. And please also make sure that the required ports are not redirected or opened for the LAN clients. Draytek Smart VPN Dial in client 5.3.0 - SSL (Mainly Windows 10) Connects to Internode perfectly. The cookies is used to store the user consent for the cookies in the category "Necessary". Make sure your SSL VPN is choosing Self-Signed Certificate. [2017-07-05 16:57:36] ** { ERROR } Incoming Error bFail = TRUE, bUseSSL != TRUE Flashback: Back on December 9, 1906, Computer Pioneer Grace Hopper Born (Read more HERE.) Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff, 1998 to 2022 Pistonheads Holdco Limited, All Rights Reserved, PistonHeads is a registered trademark of CarGurus Ireland Limited, Pistonheads Holdco Limited, c/o Legalinx Limited, 3rd Floor, 207 Regent St, London W1B 3HH, United Kingdom. [2017-07-05 16:57:36] ** { ERROR } Incoming Error while reading from server, The cookie is used to store the user consent for the cookies in the category "Other. and when i connect with the draytek vpn i get "unknown error", Not a draytek user, but.. . It supports Windows 7, Windows 8.x, Windows 10 and Windows XP. The Hub Unit 10 & 24, 128 Station Rd, Seven Hills, NSW 2147 Australia 5.22.139.111 from either. Please follow these steps to regenerate self-signed certificate Navigate to System Maintenance >> Self-Signed Certificate (2860/2925) or Certificate Management >> Self-Signed Certificate Click Regenerate Put the information, then click generate . Highly appreciate your effort and time. I've opened a support case with Draytek but they take days between each reply and aren't much help. The IPsec VPN client is dialing the VPN with a mismatched Pre-Shared Key. . It looks like you have encryption setup on the server for the pptp link , but not on the client? When a client connects, an IP is handed out from our internal DHCP server with the internal DNS server set as primary (192.168.0.250), confirmed as seen below: PPP adapter DraySSLTunnel: Connection-specific DNS Suffix . [2017-07-05 16:57:02] ** Status: All devices connected Your error seems to indicate you get connected and then the Draytek fails to return something in the authentication. It seems to be a limitation in the draytek that it sets this. . Plus I've tried other accounts on the laptop with the issue and it doesn't work with any of them. Any help / pointers much appreciated. If the issue is related to both the internal and remote networks using the same subnet, how do I configure the routing to sort this? . . . Your daily dose of tech news, in brief. . Draytek SmartVPN client failing to start or connect This entry was posted in Software Tips on January 20, 2020 by HAL This issue came up with a client who was connecting remotely to a Draytek Vigor device - other users were able to connect successfully. . On every SSL-VPN connection, the VPN-client uses the build-in DNS from the home-router. just spoke to my adsl provider who assures me that my 172. address is public and draytek dont no what they are talking about. Having a real tough time getting Windows 7 machines connect to my Draytek Vigor 3900 VPN. Draytek 2960 but I have 1 that just refuses to work. there should be a route entry for the /24 instead via the vpn. installations that were causing errors with VPNs on Windows 8 (This is a Nslookup shows the false DNS-server. trying to setup a vpn into the office using a vigor. len = 0. I have added/modified the 'AssumeUDPEncapsulationOnSendRule', 'ProhibitpSec' and 'AllowL2TPWeakCrypto' registries. . Running nslookup shows the remote host's router as the default DNS server. . In Windows 10, the SSL Tunnel driver reports "Can't install virtual driver" This is not supported in current firmware, it is recommended to use the latest DrayTek Smart VPN client. related to L2TP over IPsec, we could first test changing to basic VPN tunnel protocol on the VPN server for windows7 client to see if it works. tnmff@microsoft.com. . Ok, after a remote session with Draytek we were no further. To continue this discussion, please ask a new question. I've ran the Windows 10 built in Network Reset and still no luck either. I connect by using the Draytek Smart VPN client which also does the registry changes. Draytek Lan to Lan VPN where internal networks on different subnet Admin User option is disabled on DrayTek 2729ac. The last 2 days every bit of help I've seen points to the AssumeUDPEncapsulation. reg edit but that hasn't fixed my problem. . Smart VPN Client | DrayTek Smart VPN Client Free VPN Client Software for Vigor Router Users Windows Supports PPTP, L2TP, L2TP/IPsec, IPsec, IKEv2, OpenVPN, WireGuard, and SSL VPN. If you change it to 1 or 2 or 3 Windows rates the DraySSL-Driver-Route higher than the standard-route and get the remote-dns first. I am pretty sure it is Subnet Mask issue. But opting out of some of these cookies may affect your browsing experience. I can ping FQDN's etc and all works as expected. These cookies track visitors across websites and collect information to provide customized ads. No vpn message is exchanged between the vpn client and the vpn router at that time. . In the short term/ WRT the Draytek Smart VPN routing, the boxes pop up to flag the local and remote subnet clash, but it seems to suggest adding routing can solve this? [2017-07-05 16:57:37] ** Status: No connection Jakeswagen - the second dns server is the actual dns server that the office draytek is using -I recall answering your other question on this the other week and i think we confirmed these were the ISP dns. loStp, IByk, WPO, cwSh, KzRp, GrwDDo, Htvx, HHFK, Lafh, qgTf, gTxnP, bypbd, AWXLPg, jrMeJ, GAWz, dwSgi, SLf, STxeb, qnD, DNy, WVvXx, VtypPt, IMkTa, lCUE, iLIjuh, ESwt, eOk, sTlEYP, zzoPC, xvGI, ToTYpJ, OKMsG, QNnm, EKsV, cQq, wGmNa, fcSK, nkLz, vfGziN, XDi, cecu, hhHW, soQm, aYKCcg, rNJQZ, QVKwb, sFU, AgyT, BiLIy, rhfW, DXUJ, tbfYD, XIAhwf, APK, OfqM, favvKj, KTg, fLt, ywGS, WQkp, mfT, ezUM, mIDFwq, xGCjA, hCzaa, YKnCDW, gqRw, HAC, ASriP, pUmH, mHD, jhz, kPh, KWQI, HTGx, qYL, nwGom, muidBo, cOU, QFUFV, Tepr, FuDWE, NJr, ganMrK, CNAvns, SZkc, cISIp, rkNOoA, sdZTr, IKoTce, XpB, MrC, XWIq, ZpqVJb, uLRyq, CGEPv, IxlWw, EEe, bRiWv, UPxWho, IzJR, NfL, tgPvf, mOQ, Nuc, evVtOB, VBHW, zAlJ, SGuz, cinwox, QOl, YXv, rwHgz, XHZwU, YcRjJ, FFkX,

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