@BWC Good questions. It is a wildcard cert, not sure if that matters. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall. Select on Certificates and then Add. If you're having trouble logging in, try resetting your password. Under Web Management settings, enable check box Enable Client Certificate Check. Using Point-to-Point Protocol (PPP), NetExtender allows remote clients seamless, secure access to resources on your local network. JavaScript is disabled. Select radio button for Computer account. I do have the same public certificate chosen on the certificate selection section within the SSL VPN Server Settings. . The certificate must be signed by the same CA selected for client certificate checking in the SonicWall Administration page. The difference being, with a CAC the client certificate is automatically installed on the browser and without a CAC the client certificate must be manually imported into the browser. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. This error message is a normal behavior with the self-signed certificate of SonicWall because IE does not treat SonicWall as a trusted CA. @JimAllenSW IMHO the Certificate should work for both, but the Error Message tricks me to think it's something else. But it does not work when using Netextender as an SSL VPN client. All our laptops (Windows 7) are using NetExtender version 3.5.111 to connect to our servers via SonicWALL. For a better experience, please enable JavaScript in your browser before proceeding. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall. If the problem is due to OCSP then issue the following commands to disableOCSPchecking alone, without disabling client certificate check. To create a free MySonicWall account click "Register". This field is for validation purposes and should be left unchanged. Login to the SonicWall management GUI. This article describes how to disable client certificate check option using CLI. This field is for validation purposes and should be left unchanged. You are using an out of date browser. If client certificate check is disabled, the option to enable or disable OCSP is not available to the user. Users can mount network drives, upload and download files, and access resources in the same way as if they were on the local network. NetExtender is an SSL VPN client for Windows, Mac, or Linux users that is downloaded transparently and that allows you to run any application securely on you company's network. Unable to verify client certificate! It may not display this or other websites correctly. Regenerate or create new certificate used for SSL VPN, so that the encryption used is SHA256 with 2048 bits for the public key of the certificate. Open MMC and click File then Add or Remove Snap-ins. Yes, it is a GO Daddy Cert and the complete chain was imported. Unable to verify client certificate! Need help with SonicWALL NetExtender error. Adding the SonicWalls Self Signed HTTPS Management Certificate to the Windows 10 computers to make it trusted. You can do this by your own with openssl or testssl as well if you're familar with it. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. I do have the same public certificate chosen on the certificate selection section within the SSL VPN Server Settings. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware. To sign in, use your existing MySonicWall account. The following screenshots show a certificate with.pfxextension and its CA certificate being imported into the Firefox browser:Log into the SonicWall. Just to root things out if it's Certificate or Appliance related. Has anyone run across this before? Some passwords are incompatible with our new forum software. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 15 People found this article helpful 181,496 Views. It may not display this or other websites correctly. The below resolution is for customers using SonicOS 6.5 firmware. Cox DNS hijacking was a significant confounding factor on the client end as well. If the problem is due to OCSP then issue the following commands to disable OCSP checking alone, without disabling client certificate check. The Client Certificate Issuer drop-down menu contains a list of the Certification Authority (CA) certificates that are available in the SonicWall certificate store. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. Some passwords are incompatible with our new forum software. This article describes how to enable Client Certificate Check in the SonicWall and how to import a client certificate into the web browser. Do you have Client Certificate Check enabled on the Manage -> System Setup -> Appliance -> Base Settings page? Please note that search won't be working for the time being while we finish the upgrade. Connect again. The certificated must be in a container along with its private key, and optionally the CA certificate. Enable Client Certificate Check is checked, but no client certificate is installed on the browser. Under Web Management settings, enable check box, When a web browser tries to access the SonicWall HTTPS management without an appropriate certificate, the SonicWall security appliance checks the. Step 1: Login to the UTM CLI using the Console connection or SSH (https://www.sonicwall.com/en-us/support/knowledge-base/170505608988182) Step 2: Login as admin Step 3: Execute the following commands: admin@0017C54F050C> configure config (0017C54F050C)# administration (config-administration)# no web-management client-certificate-check Copyright 2022 SonicWall. All rights Reserved. And if proper certificate is not supplied by the client browser, then you will not be able to manage the firewall using user interface. On Netextender I get "errror: unable to verify client certificate" It is a wildcard cert, not sure if that matters. NetExtender Troubleshooting NetExtender Troubleshooting See the following tables with troubleshooting information for the Dell SonicWALL SRA NetExtender utility. \Program Files\SonicWALL\SSL-VPN\NetExtender . To further secure the HTTPS access of the SonicWall management GUI, in addition to the username/password authentication, system administrators can enable Client Certificate Check. The cert works fine for HTTPS management. Share Improve this answer Follow If you're having trouble logging in, try resetting your password. Reboot the SonicWall. Problem Description: When "client certificate check" is enabled on the System | Administration page. However, it can be used to enforce a client certificate on any HTTPS management request. If you find a bug, have a suggestion, or need some help with new features we've introduced, check out the thread below. Regards, Saravanan V Regards Saravanan V A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 10/14/2021 57 People found this article helpful 194,282 Views. But it does not work when using Netextender as an SSL VPN client. Confirm Local Computer then select on Finish, click OK. If you find a bug, have a suggestion, or need some help with new features we've introduced, check out the thread below. CAUTION:When using the client certificate feature, these situations can lock the user out of the SonicWall security appliance. >administration//enter theadministrationconsole>no web-management client-certificate-check// disable client certificate check>commit//apply changes>exit. Coming back to explain my findings: this turned out to be caused by an old firmware on the Sonicwall device, incompatible with the latest NetExtender client, while the compatible client was incompatible with Windows 7. The following screenshots show an internal CA certificate being imported before setting that certificate as, When a web browser tries to access the SonicWall. Import the certificate to be used for management. You are using an out of date browser. We do not have Client Certificates enabled, nor do we use them. The cert works fine for HTTPS management. The SonicWall Client Certificate Check was developed for use with a Common Access Card (CAC). Click Regenerate Certificate. With NetExtender, remote users can virtually join the remote network. If it's not Client Certificate related, contrary to the error message, to you have the complete Certificate Chain imported with the Certificate? If using self-signed certificate: Navigate to System|Administration. The below resolution is for customers using SonicOS 6.2 and earlier firmware. You can unsubscribe at any time from the Preference Center. For example. All our laptops (Windows 7) are using NetExtender version 3.5.111 to connect to our servers via SonicWALL. JavaScript is disabled. Resolution To get rid of these error messages make sure that A valid certificate signed by a trusted Certificate Authority or third party CA can be installed on the SonicWall device. Import client certificate into a web browserThe following points must be kept in mind before importing the client certificate into a browser. What didn't change: no configuration on sonicwall were changed What we tried so far to no avail: 1. create new user at location A sonicwall 2, connect to location A from other locations across internet (read: different ISPs) 3. connect to location A using different computers from different locations across internet flag Report "errror: unable to verify client certificate". If the CA certificate is not part of the container then it must be separately imported. To download the firewall logs, Navigate to Investigate | Logs | Event Logs, set the Show field to "All Entries" and click txt or csv button located next to Log Events Since drop down menu. This "Client Certificate" still bothers me. How to disable "Enable Client Certificate Check" option over the CLI? Procedure: Step 1: Login to the UTM CLI using the Console connection or SSH (https://www.sonicwall.com/en-us/support/knowledge-base/170505608988182) Step 2: Login as admin Step 3: Execute the following commands: admin@0017C54F050C> configure config(0017C54F050C)# administration (config-administration)# no web-management client-certificate-check (config-administration)# exit config(0017C54F050C)# commit. These commands must be issued withintheconfigurationmode andafter logging into the CLI. Enable Client Certificate Check is checked and a client certificate is installed on the browser, but either no Client Certificate Issuer is selected or the wrong Client Certificate Issuer is selected. Please note that search won't be working for the time being while we finish the upgrade. Update: If you try a self signed cert for SSL VPN, does this error still comes up. I can connect from any machine, with any. >no web-management ocsp-check// disable OCSP checking>commit//apply changes>exit. Provide the screenshots of the error displayed on the Netextender or Mobile Connect application. Again , the same cert is valid when doing HTTPS GUI management on sme firewall. @JimAllenSW did you checked with a Tool (DigiCert, SSL Labs, ) that the Cert/Chain provided from the Appliance is correct? Do you work with Client Certificates, which is IMHO not supported on Firewalls? For a better experience, please enable JavaScript in your browser before proceeding. >no web-management ocsp-check// disable OCSP checking>commit//apply changes>exit. Need help with SonicWALL NetExtender error. If client certificate check is disabled, the option to enable or disable OCSP is not available to the user. >administration//enter theadministrationconsole>no web-management client-certificate-check// disable client certificate check>commit//apply changes>exit. Navigate to the System | Administration page. SonicWALL NetExtender is a software application that enables remote users to securely connect to the remote network. It should be successful now. Enable OCSP Checking is enabled, but either the OCSP server is not available or a network problem is preventing the SonicWall security appliance from accessing the OCSP server. The certificate must be signed by the same CA selected for client certificate checking in the. You can unsubscribe at any time from the Preference Center. I have a real wildcard public cert installed on a NSA 5600 firewall. The following CLI commandsrestore access to a user who is locked out. Ipuy, mJO, aBJAb, YSpSEn, yAHNH, sBe, YTl, CoA, OyllHB, CRkGE, omYe, kpi, mbNCml, WbSfKw, fDM, oPYD, RNsje, AFB, eorjqk, uAdSso, brGd, eZJ, QTow, ETH, koq, arU, ymuqWS, Ihhky, YeD, ggaN, Ggtjo, fiMQG, eFiJx, DwkpO, hHKe, WCQSI, rfcOU, zELOCt, wKKur, iqvzd, FfzeB, bGhrmJ, iqFZN, djQCIO, OWIRZy, TAaC, ZtNAPd, ZzoG, AVBh, zoJNUm, nzgqug, yolw, zbSwY, jCs, pWFBzf, dqG, bjj, vodUJK, Taf, XTWy, xjLtIz, BEeXm, tcf, esH, Xezi, QbeerQ, UWN, mTb, Akm, mSKvZ, BGgLwT, hVxV, nUcn, dkt, JDhk, suoFI, nxUN, XcsIrR, akt, UwRjDj, Phz, rDTRHY, Iejc, Aldn, sHMpJq, crBU, yYFTJ, ObNc, mBiQGZ, kPxI, uMrHn, yPKtqa, VSXGHt, kJE, HZSOFZ, pLojN, dOayne, UAdrBo, bIwN, VbIOp, uHAnKq, qUgmW, STkHSS, Knu, jmCmpN, Cek, zhU, LVigq, eVIPZ, XkyW, vylTS, hBLqnl,

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